ONLINE SECURITY

Protect Your Online Security

There are various measures to protect your online activities and avoid losses for the least amount of effort. What you should always do as followings:

網上保安

保障自己網上安全

您可以採取各項措施來保障您於網上活動時，避免招致損失。其中一些簡單措施，已能提供關鍵的保障。

1. Update your operating system and internet browser regularly

Some frequently used computer software will discover security holes from time to time. Once this situation is discovered, software publisher will release “patches” from time to time to plug these loopholes. To check for patches and updates you should visit the publisher's website, typically their 'Download' section. Ensure all your devices (including but not limited to a computer, mobile device or any other telecommunication equipment) collectively with all software and other hardware (collectively referred as “Devices”) are regularly updated with the latest software.

1. 定期更新您的操作系統和互聯網瀏覽器

一些常用的電腦軟件不時都會發現有保安漏洞。如發現這種情況，軟件出版商便會推出「增修版程式」來堵塞這些漏洞。病毒作者和黑客經常透過這些漏洞來進入那些未有安裝增修版程式的電腦，盜取資料。要查閱安全套件更新及增修版程式，您可瀏覽軟件出版商的網站。這些程式通常放在「下載」部分。 請確保定期以最新的軟件更新您所有裝置(包括但不限於電腦、流動裝置或任何其他電訊設備)連同所有軟件及其他硬件(統稱「裝置」)。

2. Install and update anti-virus software regularly

You may have installed anti-virus software, but to be effectively protect your device against viruses, you should be updated on a regular basis with the latest virus definition files.

 

2. 安裝和定期更新防毒軟件

您可能已安裝防毒軟件，但要有效保障裝置免受病毒侵襲，您應定期更新軟件及安裝最新的病毒定義檔。

3. Enable personal firewall

Secure your internet connection and device with a personal firewall. It ensures that the right data is delivered to the right places, and prevents unnecessary connections from accessing your data.

3. 啓用個人防火牆

以個人防火牆保護您的互聯網連接及裝置。可確保正確的數據能夠輸送到正確的地方，並可防止不必要的連接至您的數據。

4. Be alert to potential online fraud

Be aware that there are many fake websites that are specifically designed to deceive people and collect personal data from others, Sometimes, links to such websites are contained in email messages purporting to come from financial service providers. Never follow a link contained in an email – even if it appears to come from your financial service provider.

4. 時刻警惕網上詐騙活動

現時有不少虛假網站是專門設計來欺騙別人並收集他人的個人資料，有時候這些網站的鏈接包含在電子郵件中，聲稱來自金融服務提供商。所以您應時刻警惕留意，即使它看起來，是來自您的金融服務提供商。

5. Secure your personal password information
   1. (a) Please keep your password in mind. Do not write or store the password on any online service device, or anything which is usually kept with these devices, and do not record the password in any form without covering it.

 

2. (b)Do not use your date of birth, Hong Kong identity card /passport number, telephone number, lucky number, or other personal data, numbers, 000000 or 999999 that are easily guessed as a password, and avoid using the same password that you have used for accessing other web services
3. (c)Do not disclose your password to anyone (including Loan Easy’s staff and the police).
4. (d)Do not allow third parties to use your member login name and password.
5. (e) Please change your password regularly through our Online System of this website or 24-hour Member Hotline.

 

5. 保密個人密碼資料
   1. (a)請牢記您的密碼，切勿將密碼寫在或儲存於任何網上服務的裝置，或經常與此等裝置放在一起的物件上，切勿以任何形式記錄密碼而不加掩飾。
   2. (b) 請勿使用您的出生日期、香港身份證 / 護照號碼、電話號碼、幸運號碼或其他容易被猜中的個人資料、號碼、000000或999999作為密碼，並避免使用已於其他網站登記的密碼作為登入密碼。
   3. (c) 請勿向任何人(包括樂意財務職員及警方)透露您的密碼。
   4. (d) 請勿讓第三者使用您的會員登入名稱或密碼。
   5. (e) 請定期通過本網站網上系統或24小時會員熱線更改密碼。

 

6. Be careful where you go online

Avoid entering any important passwords (or any other internet services that require passwords) at internet café, public libraries or other public systems to prevent risk of information being copied and abused after you leave

6. 請謹慎選擇上網地點

應避免在網吧、公共圖書館或其他公共系統輸入任何重要的密碼，以防止有人在您離開電腦後將您的資料複製或抄下，然後再次輸入系統。

7. Always log out

Remember to log out from Online System and close your browser when you finished using Online System. This will clear all traces of your visit from the Device's memory.

7. 登出

請於每次使用網上理財後，緊記按「登出」鍵並關閉瀏覽器。這樣可確保個人裝置記憶體內已刪除您曾瀏覽過的全部頁面紀錄。

8. Set password for device to protect against invasion

You should set a password for the device used to prevent other unauthorized access to your personal data.

8. 為裝置設定密碼，保障免受侵襲

您應為所用裝置設定密碼，以防止其他未經授權人士擅自取用您的個人資料。

9. Disable the browser’s 'Auto-Complete' function

The 'AutoComplete' function on your Device records the information that you have entered, e.g. addresses and passwords. You should disable the browser's 'AutoComplete' function.

9. 取消瀏覽器的「自動完成」功能

這樣可防止他人讀取您的個人資料。有些瀏覽器的「自動完成」功能會記錄您曾輸入的數據，甚至包括您的密碼。您應可以在瀏覽器的「說明」網頁找到取消「自動完成」功能的方法。

10. Take care offline

Remember that you can protect yourself even when you're not using your Device.

10. 離線也可保護自己

即使您不使用您的裝置，您也可保護自己

1. (a) Check your monthly statements
2. (i)Review your monthly statements for any unusual transactions and notify the financial service providers immediately if you suspect any discrepancies.
   1. (ii)You can check your account transaction records through our Online system.
3. (b)Keep us informed if any change of data
   1. (i)Tell us of any changes in your personal data (e.g. address change).

 

1. (a)查核月結單
   1. (i)收到月結單後，應馬上仔細核查，留意是否有不尋常交易；若懷疑月結單有任何差異，應馬上通知相關之金融服務提供者。

1.(ii)您可通過樂意財務網上系統查詢您的賬戶交易紀錄，方便快捷。

2. (b)如有任何資料更改，請通知我們
   1. (i)如果您的個人資料有任何更改（例如，地址有變動）應盡快通知我們。

How Loan Easy protects you online

Loan Easy Finance Limited ("Loan Easy") ensures your online transactions are safe and secure. As a financial service provider, Loan Easy is used to thinking about security. Loan Easy follows industry standard security technology and practices to safeguard your account from any unauthorized access.

樂意財務如何保障您的網上安全

樂意財務有限公司(「樂意財務」)所提供的各項網上系統均採用符合業內標準之加密技術。

樂意財務採取的保安措施

Loan Easy takes security in the following ways:

1. Use login user name and password to ensure that Loan Easy’s dealing with you

You must enter the correct user name and password to confirm your identity before access to your account through our online system.

1. 樂意財務採用登入用戶名稱和密碼，確保是您本人使用服務

您必須輸入正確的用戶名稱和密碼，於確認您的身分後，方可在網上使用您的戶口。

2. Creating secure online sessions

When you log into Loan Easy’s Online system or fill in online application, you are said to be in a secure session. You know you are in a secure session if the URL address begins with https:// or a padlock symbol showing “Security Lock” appears at the top of the page as part of the address bar.

2. 保密操作時段

當您登入樂意財務網上系統後或填寫網上申請，即進入所謂「保密操作時段」。如果您看到網址的開頭有"https://"字樣，或瀏覽器的上方出現「安全鎖」標誌，即表示您已進入保密操作時段。

3. Using encryption technology

Secure Sockets Layer (SSL) technology is used within your Online system session to encrypt your personal data before it leaves your Device so that no one else can read it. Depending on your browser setting, a window will appear to notify you that you will be entering a secured page. Loan Easy uses 128-bit SSL encryption, which is accepted as the industry standard. If your system does not support 128-bit SSL encryption, you may not be able to access Loan Easy’s Online system and other financial services.

3. 加密技術

樂意財務的網上系統採用保安接層加密技術（SSL），確保您於樂意財務的網上系統交易時所輸入的個人資料於傳送出您的裝置前已進行加密，令其他人無法讀取這些資料。這視乎您的瀏覽器設定，屏幕會出現視窗（window），通知您即將進入保密頁面。樂意財務的網上系統所採用的128位元保安接層加密技術（SSL）是資訊科技界公認的標準技術。倘若您的系統未能支援128位元保安接層加密技術，便未必能使用樂意財務網上系統及其他金融服務。

4. Using "layers" of security

Loan Easy uses many layers of security. For obvious reasons, Loan Easy cannot disclose all of them, but Loan Easy always does the following:

1. (a)Ensure that all of Loan Easy’s operating systems are updated promptly with the latest security patches.
2. (b)Keep Loan Easy’s anti-virus software updated regularly.
3. (c)Loan Easy uses firewalls to prevent unauthorized intrusion.

 

4. 先進技術

樂意財務網上系統採用多重保安措施，但相信您會明白，樂意財務不能在這裏透露全部技術，但重點如下：

1. (a) 樂意財務的所有操作系統都已迅速地更新最新的保安增修版程式。
2. (b) 樂意財務的防毒軟件不斷定期更新。
3. (c) 樂意財務已採用防火牆以防止未經授權人士闖入系統。

 

5. Using session time outs

If you forgot to logout after using online system or your device remains inactive for a period of time during a session or Loan Easy does not receive any message during a session, Loan Easy’s systems automatically log you off. Pages viewed during a secure session are not recorded in your Device's temporary files.

 

5. 操作時段逾時

如果您在使用樂意財務的網上系統後忘記登出，或您的裝置在進入某個理財網上操作頁面後一段時間都沒有進一步輸入任何資料或按動畫面，或樂意財務的系統收不到任何信息，系統會自動中斷您的連接。您在保密操作時段中檢視過的頁面都不會紀錄在您個人裝置的臨時檔案內。

6. Automatic suspension of service

After a number of incorrect attempts to log in, Loan Easy disables online or hotline access to your account. To re-activate your account, you need visit any one of our branches in person.

 

6. 自動暫停提供服務

如果有人嘗試登入您的戶口，但多次輸入密碼及／或用戶名稱都不正確，樂意財務會立刻中止該戶口的網上服務。要重新使用樂意財務網上系統或24小時會員專線服務，您需親身到樂意財務任何一間分行辦理重新開啟網上服務。

 

樂意財務有限公司

(如本文之中文譯本與英文有異，應以英文為準)

Loan Easy Finance Limited

(In the event of any inconsistency between the English and Chinese versions, the English version will prevail.)